If people can come up with fictional answers I can steal by the morning it would be greatly appreciated.

1. Why do you want to work for WHSmith?

2. Please give an example of what you have done to build good team spirit when working with others. Include details of what you did, how you contributed personally to the outcome and what you learnt.

3. Please explain where and when you have received the best customer service, and the key reasons why the service was so good.

4. What is your biggest achievement so far? Please describe what obstacles/setbacks you had to overcome to achieve this.